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We offer a satisfaction guarantee for our tutoring services. If you are not satisfied with your course enrollment, you may request a refund within 14 days of your initial enrollment, provided you have not completed more than 25% of the course content.
To request a refund, please contact us via email or phone using the contact information provided below. Include your enrollment details and reason for the refund request. We will process your request within 5-7 business days in accordance with Canadian consumer protection standards.
The following items are non-refundable:
If you need to cancel a scheduled session, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the session may be subject to a cancellation fee.
For refund requests or questions about our return policy, please contact us at:
Email: support@floxarixvyslyx.world
Phone: +15198215780
Address: 435 Stone Rd W, Guelph, ON N1G 2X6, Canada
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